Premium-UC uses OS notifications. Make sure that the notifications are set up for Premium-UC in system preferences. You can choose banner or alert style notifications. Banner style notifications appear briefly in the top corner of the screen. Alert styles notifications appear and remain on the screen until you take action on them.
- Click the Apple icon on the Premium-UC menu and click System Preferences > Notifications.
- Click Premium-UC.
- Choose the style for incoming alerts. You can choose the banner or alert notification style.
You will receive either a banner or alert notification when you have an incoming call or instant message on Premium UC